Cookie Policy

Overview

This Cookie Policy explains how shipd uses cookies and similar technologies on useshipd.com and related marketing properties, and how you can control them. It should be read with our Privacy Policy.

For privacy requests: privacy@useshipd.com.

What are cookies?

Cookies are small text files stored on your device. Similar technologies include local storage, session storage, pixels, and software development kits that store or read identifiers. In this policy, “cookies” covers those technologies as well.

How we use cookies

We group cookies into these categories:

• Necessary — required to operate the site securely (for example, load balancing, fraud prevention, remembering cookie preferences via shipd_cookie_consent, and a short-lived logged_in_hint flag so this site can show Dashboard instead of Sign in when you already have a shipd session). These do not require consent under ePrivacy/GDPR, though we still disclose them.
• Analytics — PostHog and Google Analytics help us understand how visitors use our website and product so we can improve them. Analytics cookies are stored only with your consent where required.
• Marketing — Google advertising cookies (when you allow this category) support campaign measurement and relevant communications where permitted.

We load PostHog and Google Analytics only after you allow analytics cookies. When you sign in, we associate activity with your internal account identifier. We do not send your password, API keys, or flag values to these services. You can withdraw analytics consent at any time through cookie preferences; this stops further analytics collection.

Consent and legal basis

European Economic Area, UK, and Switzerland: We rely on consent for non-necessary cookies. You can accept all, reject optional cookies, or customize categories. Necessary cookies run on our legitimate interest in delivering a secure, functional site, or as strictly necessary for a service you request.

United States: Some state privacy laws give you rights to opt out of sale, sharing, or targeted advertising. You can use our cookie preferences controls to limit optional analytics and marketing cookies. We do not sell personal information for money.

Manage your preferences

Use the on-site consent banner, or reopen preferences anytime:

Manage cookie preferences

You can also control cookies through your browser settings. Blocking necessary cookies may break parts of the site. Use the button above to update shipd’s stored consent choice.

Duration

Session cookies expire when you close your browser. Persistent cookies remain for a set period or until deleted. Your consent choice is stored in a first-party cookie (shipd_cookie_consent) on the .useshipd.com domain so it can be honored across shipd subdomains (for example marketing and the app). The logged_in_hint cookie uses the same parent domain and lasts up to seven days, or until you sign out. We may also associate that choice with your account when you sign in.

Updates

We may update this Cookie Policy when our practices change. The effective date above will be revised accordingly. Material changes to optional cookie use may prompt a new consent request where required by law.